2013-11-12

Polycom VSX7000 Behind Router/Firewall with Port Forwarding

The Polycom VSX 7000 can function perfectly well from behind a NAT firewall router with port forwarding enabled accordingly.  I was able to get ours to work very quickly by configuring the video conference device as follows:

  • Login to the Web interface for the device.  The default login credentials for the Polycom VSX7000 is username "admin" and the password is the full serial number of the device.
  • Go to the Network > IP Network portion of the menu, and see the Firewall section of the page.
  • Settings should be:
  • Fixed Port, yes apply check mark.
  • For TCP & UDP Ports: enter 3230 as the starting values.
  • Under NAT Configuration, specify manual.
  • Specify NAT Public (WAN) Address, as the Internet IP of your firewall router device.
On your Router / Firewall, configure Port Forwarding for the following range of ports  to the LAN IP of your Polycom.
  • 3230 to 3235 TCP & UDP
  • 1720 TCP & UDP

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